Disruption to computer access 25th and 31st of July.

There will be some disruption to access to the computers in the library due to some essential maintenance work.



Thursday the 25th of July at Berrywood Library from late morning onward.

Wednesday 31st of July at the Richmond Library, Northampton General Hospital for the whole day.

Apologies for any inconvenience caused, but this is a vital security upgrade to all of our PC stock.

Disruption to computer access Tuesday the 6th & Wednesday 7th of November at the Richmond Library

We are having some essential maintenance carried out on our computers on Tuesday the 6th and Wednesday the 7th of November at the Richmond Library.

There will inevitably be some disruption and it is possible we will be asking users to move computers from time to time as the work proceeds.

We apologise for any inconvenience this may cause.

Richmond Library headphones plea

If you have borrowed a set of headphones from the Richmond Library we would be really grateful if you would return them (no questions asked!). We are missing a number of pairs and we would really rather spend money on books and journals than replacing headphones.

Many thanks

IT problems at the Richmond Library

We have had significant IT issues at the Richmond Library recently since we replaced our public PCs with newer machines with Windows 10 installed.

This has led to some technical problems with them and has seen a number of our computers having to be taken away by IT and rebuilt, which has in turn impacted our users with less PCs being available.

We did not anticipate the move to newer computers with Windows 10 would cause as many problems as it has (we had trialled the system for a month at the Berrywood Library without incident).

IT are now taking the remaining PCs away in batches and reinstalling Windows 7 which we know was stable and not causing problems whilst they look for a permanent solution.

This should be completed shortly and we hope to have all of our PCs available again.

We now also have free WiFi access so you are able to bring your own devices into the library.

We understand this has caused problems for some of our users and would like to apologise for the inconvenience. IT are working hard on a solution and we hope to have normal services resumed soon.

Brief network outage at the Richmond Library, Friday 15th of December

In order to carry out some preparatory work for the installation of Wi-Fi, the networking team will have to take the Richmond Library completely offline.

This will happen at 8 am on Friday the 15th of December and means there will be no internet or network access (including printing and  access to our self-issue machine) for up to 30 minutes.

We apologise for the inconvenience. 

Improved access to NHFT systems at Berrywood Hospital Library

We have seen recently that NHFT staff don't always find it easy to access the systems they need when they are out of the office.

To try and make life a little bit better we have set up two of our computers at the Berrywood Library so that NHFT staff can use their own login and access clinical systems, shared drives and anything else they would normally find on their office PC.

You can also use the NHFT corporate WiFi at the Berrywood and Isebrook libraries if you have a mobile device.

If you need access when you are out and about, the library at Berrywood offers another place you can work. Best of all, if you register as a library member you can use this facility 24 hours a day, 7 days a week (and you may just find we can help you with other things too!).

Advanced warning - Richmond Library PC replacement

Good news! All of our public workstations at the Richmond Library, Northampton General Hospital are going to be replaced with new computers.

There will inevitably be some disruption when this work happens, but it does mean our users should get greatly improved performance from all of our computers.

We will be letting everyone know as soon as we have a confirmed date for the replacement to start.

Computer upgrades Friday the 13th June, Richmond Library, Northampton General Hospital.

IT are coming to continue the upgrade of our computers at the Richmond Library on Friday the 13th of June.

The process will inevitably lead to some disruption and there may be times when PCs are unavailable. We may also need to ask you to move between PCs to enable the technicians to get on with the upgrade.

Once the upgrade has finished all of our PCs will be moved from Windows XP to Windows 7, many of them will have been replaced with newer machines and there should be a significant improvement in performance and reliability.

We apologise of any inconvenience the process may cause, but the end result should deliver an improvement to our service.

Library computer upgrades May 27th - 30th

All of the computers at each of the library sites are going to be upgraded.

The schedule for upgrades is as follows:

• Tuesday 27th May Berrywood Hospital Library
  
• Thursday 29th - Friday 30th May Richmond Library, Northampton General Hospital

The schedule is approximate and may change depending on any technical issues (Isebrook Library will be done on an ad hoc basis).

The process will inevitably lead to some disruption and there may be times when PCs are unavailable. We may also need to ask you to move between PCs to enable the technicians to get on with the upgrade.

Once the upgrade has finished all of our PCs will be moved from Windows XP to Windows 7, many of them will have been replaced with newer machines and there should be a significant improvement in performance and reliability.

We apologise of any inconvenience the process may cause, but the end result should deliver an improvement to our service.