Showing posts with label Feedback. Show all posts
Showing posts with label Feedback. Show all posts

Friday, 3 January 2020

Need information on patient experience? Try the Healthwatch national reports library

Healthwatch National Reports Library Tool
Healthwatch have created a library of reports produced by every local Heathwatch in every part of the country.

Although it is still in development, the library features a wealth of patient experience information in over 2000 reports, covering Primary Care, Secondary Care, Urgent and Emergency Care, Social Care, Mental Health and Community Services.

The reports are searchable by title or keyword, you can specify what NHS sector you are interested in, and limit by date. You can also look for specific types of report, evidence of impact and and you can even browse by locality (you can find all the reports for Northamptonshire here).

Healthwatch have created a really useful tool and if you need information on patient experience it is a great way to see what is happening up and down the country.

Wednesday, 20 December 2017

How are we doing? New comments boards for your feedback

We are always keen to get feedback from our users. We want to know what we are doing right, what services you value, and, just as importantly, what we are getting wrong. Are there things we could do better? Things we don't do at all that you would find useful?

To this end we have created comments boards at the Berrywood and Richmond libraries and we are inviting you to leave us some feedback. 

Good or bad, we would really like to know what you think about the services we offer, the resources we buy on your behalf and anything else relating to the library service.

Next time you come in please have a look at the feedback we are being left and if you have a minute, tell us what you think (you don't have to leave your name unless you would like us to respond). After all, it is your library service...